Phony travel agents - thousands of Americans posing as agents inorder to secure whopping discounts - were the subject of a recent"Eye to Eye" segment with Connie Chung on CBS-TV, which Ico-produced.
In the wake of the telecast and my report on the subject in thepast two Sundays' newspaper columns, the extent of the abuse and howmuch it's costing you are still being debated.
The reaction was intriguing and, in at least one case, requiresa detailed response. Many airlines, hoteliers and cruise linescalled to thank us for exposing a problem they had been uncomfortableconfronting themselves. And we received numerous calls and lettersfrom angry travel agents who …
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